Code of Conduct
Terms & Conditions
Privacy Policy
Code of Ethical Conduct and Professional Standards
The Code of Ethical Conduct and Professional Standards for BEX® (Business Excellence Practitioner Certification) aims to promote ethical behavior, professional standards, and conduct for individuals who hold BEX® certification. Adherence to this code is mandatory for all BEX® certified professionals.
Integrity: BEX® certified professionals must conduct themselves with integrity, honesty, and fairness in all their professional and business activities. They must avoid engaging in any activity that undermines the integrity of the BEX® certification program.
Professionalism: BEX® certified professionals must uphold high standards of professionalism in all their business interactions, including treating others with respect, maintaining confidentiality, and behaving in a courteous manner.
Competence: BEX® certified professionals must maintain and improve their professional knowledge, skills, and competence to provide quality services to their clients. They must also provide accurate and honest representations of their professional qualifications, experience, and expertise.
Objectivity: BEX® certified professionals must maintain objectivity and avoid conflicts of interest in all their business activities. They must disclose any potential conflicts of interest and refrain from engaging in any activity that could compromise their objectivity.
Confidentiality: BEX® certified professionals must maintain the confidentiality of all information obtained in the course of their professional activities, except when required by law or with the explicit consent of the client.
Responsibility: BEX® certified professionals must take responsibility for their actions and decisions, including their professional advice and recommendations. They must also ensure that their clients understand the implications of their advice and recommendations.
Compliance: BEX® certified professionals must comply with all relevant laws, regulations, and professional standards governing their professional activities. They must also report any violations of these laws or standards.
1.0 RESPONSIBILITIES TO THE PROFESSION
1.1 Compliance with BEX® Certification Rules and Policies
As a Business Excellence Practitioner, I will comply with all rules and policies set forth by the BEX® Certification Program. This includes adhering to ethical standards, maintaining the confidentiality of exam materials, and providing accurate information on all certification applications.
1.2 Compliance with all Organizational Rules and Policies
I will comply with all rules and policies set forth by my employer or client, including maintaining the confidentiality of all sensitive or proprietary information, adhering to all applicable laws and regulations, and conducting myself in a professional and ethical manner at all times.
1.3 Candidates Professional Practice
I will maintain the highest level of professionalism and ethical conduct in all aspects of my professional practice, including but not limited to, communication with clients, colleagues, and other stakeholders, managing conflicts of interest, and maintaining the integrity and accuracy of all project documentation and deliverables.
1.4 Advancement of the Profession
I will contribute to the advancement of the Business Excellence Practitioner profession by engaging in ongoing professional development, sharing best practices and knowledge with colleagues, and promoting the value and importance of business excellence practices to the broader business community.
2.0 RESPONSIBILITIES TO THE CLIENT AND THE PUBLIC
2.1 Qualifications, Experience, and Performance of Professional Duties
As a Business Excellence Practitioner, I will provide services only in areas where I have the appropriate qualifications, experience, and expertise. I will maintain a high level of professionalism and adhere to the highest ethical standards in all aspects of my work, including the quality and accuracy of deliverables, effective communication with clients and stakeholders, and the timely and efficient completion of all projects.
2.2 Conflict of Interest Situations and Other Prohibited Professional Situations
I will manage conflicts of interest and other prohibited professional situations in an ethical and transparent manner, disclosing any potential conflicts of interest to clients and stakeholders and taking appropriate measures to mitigate any potential negative impacts. I will avoid engaging in any activities that may compromise my professional integrity or create the perception of impropriety.
BEX® Certification and Recertification
Terms and Conditions
CEBE™, CEQA™, CBPA™ and CBEA™ - Certification Application/Fee:
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By submitting an application for BEX® certification, the applicant agrees to the following terms and conditions:
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The application is the property of Business Excellence Practitioner Certification (BEX®) and is protected by copyright. Once the application is complete, it is confidential.
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By creating an account with BEX® and submitting the online application, the applicant understands that BEX® may contact them regarding their account and online application.
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The applicant consents to BEX® collecting and storing the information provided in the application, in accordance with the Privacy Policy, and contacting the stated references and contacts to confirm any or all information in the online application.
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The application fee is non-transferable between products and individuals and non-refundable. If the application is approved, the applicant has one year from the time the approval email is sent by BEX® to take the exam before the application lapses. If the application lapses, the applicant must reapply and repay the application fee.
CEBE™, CEQA™, CBPA™ and CBEA™ Exam and Exam Rewrite Fees:
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By paying the exam and exam rewrite fees, the applicant agrees to the following terms and conditions:
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Exam candidates have 12 months from the day BEX® received an exam or exam rewrite fee to request a refund.
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After such time, the candidate’s exam or exam rewrite fee payment will become non-refundable, and the candidate will forfeit their payment. This means that in order to schedule and sit the exam, the candidate will need to repay the exam or exam rewrite fee.
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To receive a refund of the exam or exam rewrite fee payment within the 12-month eligibility period, candidates must first cancel their scheduled exam, and then e-mail their refund request to certification@bex.org.
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If a candidate misses their scheduled exam date without cancelling or rescheduling in advance and paying the necessary fee as per the policy on the Exam Information webpage, the candidate will be considered a no-show. This means the candidate will have to forfeit their exam fee or exam rewrite fee already paid (unless there is an extenuating circumstance) and will have to repay the exam fee or exam rewrite fee to schedule and sit the exam.
BEX® Certification and Recertification - Terms and Conditions
CEBE™, CEQA™, CBPA™ and CBEA™ - Marks:
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By using the CEBE™, CEQA™, CBPA™ and CBEA™ marks, the recipient in good standing (i.e., those who successfully pass the exam and recertify when required on time) agrees to the following terms and conditions:
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The recipient is granted a limited, non-exclusive, and revocable license and permission to use the CEBE™, CEQA™, CBPA™ and CBEA™ Marks for the term that the recipient is in good standing in accordance with the terms and conditions.
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The recipient agrees to use the CEBE™, CEQA™, CBPA™ and CBEA™ Marks in accordance with the standards set out in the BEX® Terms of Use.
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The recipient agrees to terminate the use of the CEBE™, CEQA™, CBPA™ and CBEA™ Marks in the event the certificate/certification is revoked or the recipient is no longer in good standing.
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BEX® reserves the right to revoke the license herein at its sole discretion at any time.
CEBE™, CEQA™, CBPA™ and CBEA™ Recertification Application Fees
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I agree to the terms and conditions listed below for submission and payment of a recertification application:
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This application is the property of Business Excellence Practitioner Certification (BEX®) and is protected by copyright. Once the application is complete, it is confidential.
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By submitting my online application, I understand that BEX® may contact me regarding my account and online application.
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I consent to BEX® collecting and storing the foregoing information, in accordance with the Privacy Policy, and contacting my stated contacts to confirm any or all information in my online application.
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I understand that the recertification fee is non-transferable between products and individuals and non-refundable.
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I understand that it is my responsibility to maintain my certification and recertify before my certification expires. If I fail to recertify before my certification expires, my certification will lapse, and I will lose my right to use the CEBE™, CEQA™, CBPA™ and CBEA™ Marks.
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I understand that I can only recertify if I am in good standing and have met the recertification requirements set out by BEX®.
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I understand that if I do not meet the recertification requirements or my certification has lapsed, I will need to reapply and repay the full certification fee to become certified again.
Definitions:
• Certified Executive in Business Excellence (CEBE™)
• Certified Excellence Quality Administrator (CEQA™)
• Certified Business Performance Advisor (CBPA™)
• Certified Business Excellence Analyst (CBEA™)
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